Your privacy is our priority. Find out exactly how arai66 collects, uses and protects your personal data as a registered player on our platform.
Important Note: This Privacy Policy document describes how arai66 handles your personal information. By registering or using the arai66 platform, you agree to the practices described in this policy. Please read it carefully before using our services.
Arai66 takes seriously its responsibility to protect the privacy and personal data of every player on our platform. As an online casino and sports betting platform serving the Malaysian market, we are bound by Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards.
This Privacy Policy aims to give you full clarity on what data we collect, why we need it, how it is used, and who may have access to it. We believe transparency is the foundation of trust, and your trust is arai66's most valuable asset.
This policy covers all services provided by arai66, including the main website, mobile app, Live Casino, sports betting platform, Bingo, VIP programme, and all our official communication channels. Any new services we introduce in the future will also be subject to this policy unless otherwise stated.
As an arai66 player, you have the right to know your rights regarding your personal data. Section seven of this document explains those rights in detail and how to exercise them. We encourage you to read this entire document carefully.
Arai66 only collects personal data that is strictly necessary to provide a secure, seamless service that complies with legal requirements. We do not collect excessive or irrelevant data. The following are the categories of data we collect:
| Data Category | Example Information | Collection Methods |
|---|---|---|
| Personal Identity | Full name, date of birth, ID card number, gender | Registration form, KYC process |
| Contact Information | Email address, phone number, residential address | Account registration, profile updates |
| Financial Data | Payment methods, transaction history, deposit limits | Deposit and withdrawal activity |
| Technical Data | IP address, device type, web browser, operating system | Automated system logs |
| Usage Data | Game history, betting records, session duration, preferences | In-platform activity |
| Communication Data | Live chat records, support tickets, emails to our team | Interactions with customer support |
Sensitive Data Categories: arai66 does not collect sensitive data such as your medical information, religious beliefs, or sexual orientation. If you contact us regarding our responsible gaming programme, any health-related information you voluntarily share will be treated with a higher level of confidentiality.
Every piece of data arai66 collects has a clear and legitimate purpose. We never use your data for purposes unrelated to platform operations. The following are the primary purposes for which your personal data is used:
Arai66 processes your data on valid legal bases including the performance of a contract, legal obligations, the platform's legitimate interests, and, in certain cases, your explicit consent. You have the right to withdraw consent at any time for processing that relies on it.
Arai66 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. We only share data in limited and necessary circumstances as follows:
arai66 guarantees: All third parties with whom we share your data are required to comply with data protection standards equal to or stricter than our own. We regularly audit these third parties to ensure ongoing compliance.
Protecting your personal data from unauthorised access, loss or disclosure is arai66's top priority. We continuously invest in the latest security technologies and practices to ensure your data remains protected at all times.
Our security measures include 256-bit SSL data encryption for all data transmitted between your device and our servers. Account passwords are stored using a one-way hashing algorithm that cannot be reversed. Access to players' personal data is granted only to arai66 staff with a legitimate business need, subject to strict role-based access controls.
Additionally, our security monitoring systems operate around the clock to detect any suspicious activity or unauthorized access attempts. Regular penetration testing is conducted by qualified third parties to identify and address security vulnerabilities before they can be exploited.
Shared Responsibility: While arai66 implements comprehensive security measures, the security of your account also depends on your own actions. Always use a strong and unique password, enable two-factor authentication (2FA), and never share your login credentials with anyone.
Arai66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They allow our platform to remember your preferences and provide a smoother experience.
The following are the categories of cookies we use:
You can manage or delete cookies through your web browser settings at any time. Please note that disabling essential cookies may prevent you from fully using arai66 platform features.
As a registered arai66 player, you have certain rights regarding your personal data under Malaysia's PDPA and our privacy policy. We respect and facilitate the exercise of these rights:
You have the right to request a copy of all personal data we hold about you.
You can request correction of inaccurate or incomplete data in your account.
You can request deletion of your data under certain circumstances, subject to legal obligations.
You can object to the processing of your data for direct marketing purposes at any time.
You can request a restriction on the processing of your data while we investigate any objection.
You have the right to receive your data in a structured, machine-readable format for portability purposes.
To exercise any of the above rights, please contact the arai66 privacy team by email at [email protected]. We will respond to your request within 14 business days. Some rights may be subject to certain restrictions where we have an overriding legal basis to continue processing.
Arai66 retains your personal data for as long as necessary to fulfil the original purpose of collection or to comply with legal requirements. The following are general guidelines for our data retention periods:
When the retention period expires and there is no legal basis for further retention, your data will be securely deleted using industry-recognised data deletion methods that ensure the data cannot be recovered.
The arai66 platform may contain links to related third-party websites or services. These links are provided solely for your convenience. arai66 has no control over the content or privacy practices of those third-party websites and accepts no responsibility for them.
We recommend reading the privacy policy of every website you visit where you are unsure of their data collection practices. arai66's Privacy Policy applies only to platforms and services operated directly by arai66.
Arai66 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. When we make significant changes, we will notify you via the email registered to your account or through a prominent notification on the platform.
The "Last Updated" date at the top of this document will always reflect the latest version. We encourage you to review this page periodically. Continued use of the arai66 platform following any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact the arai66 privacy team:
Complaint to the Authorities: If you are not satisfied with how we have handled your privacy complaint, you have the right to submit a complaint to the Department of Personal Data Protection (JPDP) Malaysia, the responsible regulatory body under the Personal Data Protection Act 2010.
Privacy Commitment
More than just a policy — these are the real actions we take to keep your data safe at all times.
All data transmitted between your device and arai66's servers is protected by military-grade SSL encryption. Your personal and financial information remains unreadable even if intercepted.
Access to player data is restricted to arai66 staff who genuinely require it for their job duties. All access is logged and audited on a regular basis.
Arai66 is fully compliant with Malaysia's Personal Data Protection Act 2010. We regularly review our practices to ensure ongoing compliance with applicable laws.
Arai66 has never and will never sell, rent, or distribute your personal data to third-party advertisers or data brokers for their own commercial gain.
In the event of any data breach affecting your information, arai66 will notify you and the relevant authorities within the timeframe required by law.
When your data is no longer needed, it is deleted using methods that ensure it cannot be recovered. You may also request data deletion through our support team.
Frequently Asked Questions
Register your arai66 account today and enjoy a casino and betting platform that is not only exciting, but also prioritises your privacy and data security at all times.